The Hidden Marketing Genius of Airports

written by

Jim Mucci

posted on

September 13, 2024

airports unseen marketing strategies

Airports are amazing places where people shop while they wait for planes. Think of them as big shopping malls in the sky! When you walk through an airport, you'll see bright ads that catch your eye. These ads help brands tell their story to people who love to travel.

Airports use cool tech like smart screens and phone apps to make your time there more fun. They also have friendly workers who help you find what you need. Many people end up buying things they didn't plan to – from snacks to fancy bags.

Half of what airports make comes from shops and ads, not just plane tickets. They turn boring wait times into fun shopping times!

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Key Takeaways

Airports know how to catch your eye when you fly. Once you're past security, you have time to look around and shop.

Big bright screens show you when your plane leaves. They also show fun ads that are hard to miss while you wait.

Many people with money love to shop at airports. They buy fancy bags, watches, and perfumes before their long trips.

Airport workers share fun stories about their day on Facebook and Twitter. This helps make flying less stressful for all of us.

New screens at airports can show ads just for you. They watch how you move and what you like, so they know what you might want to buy.

The Premium Advertising Environment

high quality advertising platform

Airports are special places to show off ads. When people see ads here, they remember them better.

Think of all the people walking around – business folks, wealthy travelers, and people who fly a lot. They've time to look at ads while they wait.

As you walk down the long halls, you'll see many big, bright ads. These catch your eye more than the ones near security or at the gates.

You might see these same ads many times, especially if you sit in fancy waiting rooms.

Big screens and large pictures help people notice ads even more. These ads look great in the nice airport setting, and lots of people from all over the world get to see them.

Digital Innovation in Airport Marketing

Airports today use smart screens and cool tools to make your trip better. You can see flight info on big bright displays and get alerts on your phone about your gate or delays.

Walking through the airport is easier now with smart gates that scan your face instead of showing papers.

Need help? Look for the friendly touch-screens that tell you where to go or what shops are near you. The airport knows what you like and can show you deals at stores you might enjoy.

Before you even get to the airport, you can use your phone to see what it looks like inside and plan your way around.

These new tools help everyone at the airport – from kids going on vacation to business folks rushing to meetings. They bring people together and make the whole airport feel more like a friendly place to be.

Employee Brand Ambassadors

promoting company culture together

Our airport workers are great helpers who tell others about their jobs. They share fun stories about the airport with their friends and family.

We teach them how to talk about their work in a friendly way. Many of our workers post photos and stories online. Their friends like to see what happens at the airport.

When workers share stories, more people learn about the airport than when we make ads. This helps us show everyone how fun and special our airport is.

Empowering Internal Marketing Champions

Our airport needs people who love sharing good news about where they work. When workers feel happy and proud, they help make every guest's visit better.

We teach our team how to tell our airport's story in a simple way. First, we find people who are good at talking to others and making them feel welcome. Then we give them easy tools to share nice things about the airport.

We say "thank you" and give rewards to workers who do a great job telling others about our airport. We also listen to what they learn from talking to guests. This helps make the airport better for everyone.

When workers feel good about sharing airport news, guests feel good too. This makes more people want to use our airport, and makes our team proud to work here.

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Maximizing Staff Social Reach

Your team members help share airport news better than any ad. They talk to travelers every day and know what people want to know.

Ask your workers what questions they hear most. Use their answers to make short stories they can share on social media. Set simple rules about what they can post. Give them fun rewards when they help spread good news about the airport.

Let your team take pictures and share stories about their work day. When you show off your workers, more people learn about the airport.

It also makes your team feel proud and helps build trust with people in town.

Revenue Through Retail Partnerships

Airports and stores are working together in exciting new ways. Today, these partnerships make about $30 billion. By 2030, they could make $65 billion.

Airports want to make more money from their shops. They plan to get half of their money from things other than airplane tickets. When airports and airlines team up to sell things, both sides win. Airports can make up to 20% more money. Airlines can make even more – about 50% more.

Many airports now have fancy stores and lots of shopping choices. People can buy things on the plane and pick them up when they land. This makes shopping easier for travelers and helps stores sell more.

Social Media Success Stories

social media triumphs unveiled

Airports are making friends online! The Rochester airport shows us how. They shared fun local stories and more people started talking to them.

Many airports now talk to people on apps like Twitter and Facebook. They help in three big ways:

  1. They tell people about delays right away
  2. They share stories about their city
  3. They make apps to help you find your way

These airports do more than just help planes take off. They share videos and pictures that make people smile. They tell stories about the places they serve.

Now over 200 airports use social media to talk with flyers.

Capturing Traveler Generated Content

Travelers love to share their airport stories! When people post pictures and tell others about their time at the airport, it means more than any ad. Most people trust what other travelers say.

Airports use simple ways to get people to share:

  • Fun hashtags that help others find airport posts
  • Friendly emails asking how the trip went
  • Real stories from happy travelers
  • Special groups for people who fly a lot

Smart airports ask people to take photos and talk about their trips. This helps create a big family of travelers who love the airport. When travelers share good things about the airport, more people want to go there. It also saves money on ads and helps people find the airport online.

What They Do Why It Helps
Make Special Tags More People See Posts
Send Nice Emails Get More Stories
Share Real Stories People Trust More
Make Travel Groups Get Long-time Fans

Airlines and Airport Collaborations

airline and airport partnerships

Airlines and airports work together to help people like you have better trips. They share information and use smart tools to make flying easier and smoother.

  1. When airports and airlines talk to each other, planes take off on time and you spend less time waiting.
  2. Your trip is simpler because everything works together – from check-in to finding your gate.
  3. The ads and services you see at the airport help both the airlines and airports make money to serve you better.

The team effort between airports and airlines means you can relax and enjoy your journey more. They use simple tech to fix problems before they happen. This makes flying better for everyone.

Future of Airport Advertising

Airports are changing how they show ads to people. Big screens and fun new tech help catch your eye as you walk through. Many people now use their phones to scan codes and play with cool displays while waiting for flights.

Most people who fly a lot look at and remember these ads. The bright screens show different ads based on who's walking by. Apps help make the ads more fun to look at and play with.

Airports want to be more than just a place to catch planes. They now have green and friendly ads that work on phones, screens, and even with your voice.

Soon you'll see ads that seem to pop out in front of you, like magic.

Brand Value in Terminal Space

terminal brand value analysis

Airports want people to remember them fondly. Big airports like Heathrow in London, Paris Airport, and Changi in Singapore work hard to be the best. They make their buildings special so people enjoy their time there.

Three things help airports stand out:

  1. They help their city grow and make money
  2. They've lots of shops, places to eat, and fun things to do
  3. They team up with stores people love

Airports aren't just places to catch planes anymore. They use phone apps and special signs to make each trip better for people.

This makes people happy to come back again and again.

Global Market Growth Potential

Airports are growing fast and getting smarter. By 2040, they'll spend $2,404 billion to make airports better. This means more screens and signs to show ads. Big brands want to be in these new airports. They know many people will see their ads there.

New airports are like small cities. They use smart tech to help people. They also use computers to show the right ads to the right people.

When you walk through an airport, you'll see more ads that catch your eye. These ads work better than ones you see on TV or in magazines.

Digital Media Growth Projections

Digital media is growing fast. Today it's worth over $1000 billion. By 2032, it will be worth nearly $3000 billion. This is because more people are using the internet and phones.

Three big things are making digital media grow:

  1. More people watch shows online and use social media
  2. New tech lets us see things in 3D and virtual worlds
  3. People can now shop while using social media

Most of this growth is happening in North America and Asia. Big tech companies keep making new and better products.

Now, more than half of all people in the world use the internet every day.

The money in digital media grows bigger each year. This means there are many chances for new ideas and jobs in this field.

International Advertising Expansion Trends

Airports are becoming exciting places for ads around the world. More and more companies want to show their ads there. By 2032, airport ads will be worth $7 billion.

Asia and North America lead the way in this growth. They use new screens and smart tech to make ads more fun and eye-catching.

Different places focus on different things:

  • Asia has more people flying
  • North America uses lots of new tech
  • Europe connects with phones
  • Middle East shows luxury items
  • Latin America grows with tourism

These ads work well. People remember brands 42% better when they see them at airports. And 7 out of 10 people pay more attention to these ads.

New tools like AI help make ads special for each person who sees them. This helps big brands talk to many different people as they travel.

Premium Brand Value Positioning

Airports are special places where fancy brands can shine. People who fly often have money to spend and like nice things.

Studies in big countries like China, France, Germany, UK, and USA show that ads in airports work better than ads in other places. People trust and value brands they see at airports more.

Why airport ads work so well:

  1. Rich people who travel for work see these ads
  2. The ads look great in busy airport spots where lots of people walk by
  3. People from all over the world see these ads, which makes brands look more trusted

When fancy brands show up in airports, they fit right in. The people waiting for flights have time to look around and often want to buy nice things.

This helps brands make more money and look better to everyone.

Dynamic Sales Channel Integration

sales channel optimization strategy

Airports are making shopping easier for everyone. They want more people to shop and plan to sell more through their websites and stores by 2025.

When you visit the airport, you can buy things in many ways. The stores know what you like and show you items you might want to buy. You can shop on your phone or in the stores.

The airport makes it simple to find what you need. Big screens show you when your plane leaves, and stores send you deals based on what you bought before.

Even people who aren't flying can shop at the airport now. You can find stores both inside and outside the airport, and they'll bring your items right to you.

Customer Perception and Prestige

Airports help make your brand look better to people. When people see your ads at airports, they think your products are worth more money and are more special.

People at airports often feel excited about flying and shopping. They look at airport ads more than TV ads, newspaper ads, or even ads on their phones.

Many people around the world will pay more for things they see in airport ads than things they see in other places.

Luxury Breeds Brand Value

Airports make things feel special. When we fly, we see lots of fancy stores and expensive items.

Think about when you go to an airport. You see sleek stores with shiny things. Many people like to shop here because:

  • Nice waiting rooms make people want to buy fancy things
  • Special items you can only get at airports
  • Pretty stores near where planes take off

Most people who fly think airports should have fancy stores. When we see these stores at airports, normal shopping feels more special.

The rows of bright shops and clean halls make us feel important. This is why many people buy special things while waiting for their flight.

Premium Advertising Space Impact

Ads in airports catch people's eye and make brands look good. When you walk through an airport, you see big, bright ads that stick in your mind. Most people who fly a lot – about 8 in 10 – notice these ads and think better of those brands.

Metric Impact Target Audience
Brand Recall +42% General Travelers
Purchase Intent +21% Business Flyers
Engagement +70% Premium Customers

Airports are full of people who travel for work and have money to spend. When they see ads in nice spots like airports, they think the products must be special. The big screens and pretty displays in busy areas help make brands look fancy and worth more money.

People remember airport ads much better than ads they see in other places. If you want rich people and busy workers to buy your stuff, putting ads in airports is a smart way to do it.

Measuring Marketing Impact

evaluating marketing effectiveness metrics

Marketing success at airports is easier to track when we break it down into simple steps. We use both old and new ways to see if our ads work well.

Think of it like counting happy customers in three ways:

  1. Put up special codes people can scan with their phones
  2. Ask people what they think before and after they see our ads
  3. Look at pictures that show us how many people liked our ads

We need to look at both numbers and stories to know if our ads worked.

When we count people walking by and check how many use their phones to learn more, we get the full picture. This helps us make better ads next time.

Strategic Technology Investment

Airports are spending more money on new tools to make flying better for everyone. Almost all airports plan to buy more technology, and many are spending 17% more than before.

These new tools help in many ways:

  • They help workers make better choices right away
  • They use face scanning to move people faster
  • They share info through the internet
  • They show clear signs to help people find their way
  • They use data to work smarter

Airports want to make your time there easy and smooth. When you visit, you'll see new screens and systems that cut down your waiting time. These tools also show you useful updates and ads while getting ready for big changes in how we fly over the next 20 years.

Investment Areas | How It Helps

— | —

Quick Updates | Better Choices

Face Scanning | Faster Lines

Internet Tools | Better Info Sharing

Big Screens | Easy Directions

Smart Data | Better Work

Conclusion

Airports are amazing places to share ads with people. Think of them as big shopping malls where folks have time to kill. People walking through airports look at signs, shop at stores, and use their phones while they wait for flights. Smart companies know this and put their ads where people can see them.

These ads work better than regular TV or billboard ads. Why? Because people spend more time looking at them. They also remember these ads more than ones they see on the street. When you're stuck at an airport, you notice things more.

Airports use cool tech to show the right ads to the right people. They know who walks by, what they like, and when they're most likely to buy. This helps stores and brands sell more stuff to travelers.

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