The Unexpected ROI of Saying “Thank You”

written by

Jim Mucci

posted on

September 5, 2024

gratitude boosts business returns

Using Thank You Notes to Make Work Better

When you say "thank you" at work, good things happen. Your team works harder. People trust each other more. And the whole office feels nicer.

Leaders who say thanks see their teams work 80% harder. Staff stay at their jobs longer when bosses show they care. Teams work better together when people feel valued.

Saying thanks helps you too! Your brain makes happy chemicals. You sleep better at night. And you feel 10% happier overall.

It's simple: Thank people often. Be clear about what they did well. Watch your workplace get better.

Tired of Losing Track of Customer Thank You Notes?

A good CRM helps you remember to thank customers and staff. It sends automatic reminders, tracks when you last reached out, and helps you keep notes about what people did well. This means no one gets missed and everyone feels valued.

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Key Takeaways

When you say "thank you" to your team, they work much harder and get more done.

People who hear "thanks" each week feel happier at work and do three times more work.

Workers stay at jobs longer when their boss says "thank you" often. This saves money on finding new workers.

When you feel thankful, you sleep better and worry less. This means fewer sick days and better work.

Being nice and saying thanks helps you make friends at work. These friends can help your business grow.

The Science Behind Thank You

the power of gratitude

Your brain loves it when you say "thank you." Like a happy dance inside your head, saying thanks makes your brain light up and feel good. It's like turning on a switch that lets out happy brain chemicals.

When you thank others often, your brain gets better at being happy. Just like when you practice throwing a ball, the more you do it, the better you get. Your brain learns to see the good things more than the bad things.

Over time, saying thank you helps you sleep better and feel less worried. It helps you make better friends too.

The more you say thanks, the more these good things keep growing, like a garden that gets bigger and prettier the more you water it.

Building Long-Term Business Relationships

Building strong business friendships is simple. Start by saying "thank you" to people who help you. This shows you care and builds trust.

Stay in touch with your business friends. Talk to them on LinkedIn or meet them for coffee. Listen to what they say and help them when you can. Don't ask for favors right away.

Get people together for fun business events. Learn new things about your work and share what you know. Ask how you can make things better.

When you care about others and help them grow, they'll want to work with you for a long time. These friends will help your business grow and do well.

Remember to keep your word and do what you say you'll do. This makes people trust you more.

Gratitude's Impact on Success

gratitude fosters success growth

Being thankful helps you do better in life. When you say "thank you" to people, good things happen. You get more work done. You make better friends. You feel happier too.

People like to work for bosses who say thanks. In fact, 8 out of 10 workers try harder when their boss shows thanks.

What Thanks Can Do:

  • Almost all workers think thankful leaders do better
  • People sleep better when they feel thankful
  • Workers stay longer at jobs with nice bosses
  • People help others more when they feel thankful

Being thankful is more than just being nice. Take five minutes each day to think about what makes you happy. This small act can make you feel 10% better over time.

When you share your thanks, it helps everyone around you. The whole team gets along better. Work becomes a nicer place to be.

Writing Memorable Thank You Messages

Let's talk about writing great thank you notes that people will remember.

When you want to say thanks, start with "Hi" or "Dear." Tell the person why you're happy. Talk about the nice things they did for you.

If you're writing to someone at work, keep it clean and clear. Tell them what they did that helped you.

When you write to friends and family, you can be more warm and share how you feel.

Keep your note short but sweet. Check for mistakes before you send it.

At work, end with your name and title. With friends and family, end with words like "Love" or "Best wishes."

Your kind words will make others smile and help build better friendships.

Creating a Culture of Recognition

fostering appreciation and acknowledgment

When people feel seen and valued at work, magic happens. Teams work better and stay longer when we show them we care. A simple "thank you" can make someone's whole day better.

When we thank people each week, they work three times harder and feel happier.

Here's how to make people feel good at work:

  1. Say thanks right away when you see good work
  2. Help workers thank each other
  3. Show thanks that match what your company believes in
  4. Set up ways to thank people that last

Conclusion

Saying "thank you" helps your business grow. When you thank people, they feel special. This makes them want to work with you more.

Think about the last time someone thanked you. It made you feel good, right? Your customers and team members feel the same way when you thank them.

Simple thank-you notes can do more good than big, costly ads. People remember how you treat them. A kind word builds trust and makes them want to help you back.

Start today:

  • Thank your workers
  • Thank your customers
  • Thank people who help you
  • Write thank-you notes
  • Say thanks in person

The more you thank others, the better your business will do. It's that simple!

Tired of Forgetting to Thank Your Customers?

Never miss a chance to thank customers again. A good CRM helps you track every customer contact, set reminders for follow-ups, and send auto thank-you messages. Keep your customers happy and coming back with smart tools that do the work for you.

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