Business Strategy
Prepare to challenge conventional wisdom about customer service as we reveal why blindly agreeing with clients could damage your business.
Curiously, CRM systems that prioritize data privacy outperform competitors, but few companies know the essential strategies for implementing robust protection.
Why do 40% of businesses fail with CRM adoption when proper training could transform it into their competitive edge?
Find out how your CRM's true role in customer experience could be different than you imagined.
